At Parallel, we prioritize user ownership and control over data, which means we will not delete your data without an explicit action or request from you. This ensures the integrity of your information, prevents unintended data loss, and helps maintain your workflows.
If you need to delete the data of a parallel, you will have to manually delete it in the platform.
However, this task can become difficult to manage as time passes and your number of processes grows.
Understanding Parallel's compliance feature
With Parallel's compliance feature, data retention can be easily managed and automated without supervision.
You can set up the data retention period that applies to every parallel created from a template. Once activated, the countdown for the data retention period starts whenever a parallel is closed.
At the end of the data retention period, Parallel will start an anonymization process, deleting all the data, further securing your data and ensuring privacy, while keeping placeholders for your process statistics.
This retention period can be set in the template, and it should be in accordance with the legal or regulatory requirements for data storage your organization adheres to.
Note that if the parallel is reopened (for example, due to a change in case status or a need for additional work), the countdown stops. It will count from the start once the parallel is closed again.