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Why my petition is not checked as read if I have already received the response to my petition?
Why my petition is not checked as read if I have already received the response to my petition?
Derek avatar
Written by Derek
Updated over 2 years ago

Sometimes you will encounter that the read receipt from a petition is not double-checked.

We track the emails we send at two moments, when it is delivered and when it is opened.

Our tracking technology is image-based, therefore you will not see if your recipients have opened your petitions if they do not download the images from the emails or do it in plain-text mode (it removes all formatting and images).

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