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How to customize your organization’s branding

Learn how to customize the logo, color, font and tone of the emails and parallels your clients receive.

Written by Martina

With Branding, every message and parallel your organization sends carries your brand. Changes apply to all users in your organization.

How to open Branding

  1. In the sidebar, click the Organization icon.

  2. Select Branding.

  3. All brand settings are in the General tab.

On the right you’ll see a Preview of the email your clients will receive. It updates as you make changes, so you can check the result before saving.

Change the logo of my organization

Click Upload a new logo to add your company logo. It will appear on every parallel and email your organization sends.

Primary color

Enter your brand colour’s hex code or pick it with the colour selector. It’s used for the buttons in your emails, such as Complete the information.

Main font

Choose the typeface for your communications.

Change the tone of the messages

Choose the tone of your Parallel's communications to your customers to match your brand image.

You can choose between two tones:

  • Informal tone: the platform messages will be written in a neutral style.

  • Formal tone: the platform messages will be written in a formal style.

When you’re done, click Save changes.

Note: to change these settings you will need to have administrator permissions.

What about documents?

In the Documents tab you can also customise the branding of the documents you generate with Parallel: we show you how.

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