FAQ - Frequently asked questions

How can I cancel a Parallel eSignature and resend it?

If you found a mistake when sending a parallel to sign, don't worry! W'ell explain how to cancel an eSignature and resend it step by step.

Written by Blanca Gallego
Updated over a week ago

How do credits work in Parallel?

Written by Angela
Updated over a week ago

What is the difference between a template and a parallel?

Written by Angela
Updated over a week ago

Who owns the information I upload to Parallel?

Written by Derek
Updated over a week ago

Why do I have to upload the information in Parallel?

Written by Derek
Updated over a week ago

Security at Parallel

Written by Derek
Updated over a week ago

How can I turn off automatic reminders?

Written by Angela
Updated over a week ago

Is the information I upload on Parallel safe?

Written by Derek
Updated over a week ago

Do I need to register with Parallel to upload the information?

Written by Derek
Updated over a week ago

Why can't I see my information in the upload page?

Written by Derek
Updated over a week ago

What is Parallel?

Written by Derek
Updated over a week ago

How can I find a template Id?

Written by Derek
Updated over a week ago

Why my petition is not checked as read if I have already received the response to my petition?

Written by Derek
Updated over a week ago

What happens if the recipient opens the email several times?

Written by Derek
Updated over a week ago

Is the information I have uploaded saved if the request is not completed?

Written by Derek
Updated over a week ago

How can I solve my doubts from a question?

Written by Derek
Updated over a week ago

What are public templates?

Written by Angela
Updated over a week ago