What is two-factor authentication?
Two-factor authentication (2FA) is an additional layer of security that protects your Parallel account. In addition to your password, you will need to verify your identity with a second method before accessing the platform.
With 2FA enabled, even if someone obtains your password, they will not be able to access your account without the second verification factor.
Why enable 2FA?
Enabling 2FA on your Parallel account protects you against:
Unauthorized access if your password is compromised.
Phishing attacks or credential theft.
Access from unknown devices or locations.
We recommend enabling it for all users, especially those who manage sensitive payroll or employee data.
Available verification methods
Parallel supports authenticator apps such as Google Authenticator, Microsoft Authenticator, Authy, or other TOTP-compatible apps. These generate a temporary 6-digit code that changes every 30 seconds.
Enforcing 2FA across the organization
By default, 2FA is optional and each user can configure it from their own account. However, if you are the administrator of your organization and want to make two-factor verification mandatory, you can change this from the organization settings.
Go to Organization > Security.
You will see the two available options for organization-level 2FA: Optional or Required.
If you select Required, you must set a deadline by which all users must configure 2FA from their individual accounts. After that date, users will not be able to operate in Parallel without having activated 2FA.
Click Save.
How to enable 2FA
Log in to your Parallel account.
Go to Edit my account → Security.
In the Two-factor authentication section, click Enable two-factor authentication.
Download or open an authenticator app and scan the QR code with your app to set it up.
Click Continue and enter the 6-digit code to verify the setup.
Click Verify and activate to complete the activation.
From that moment on, you will be asked for the second factor every time you log in.